With formidable speed of change in business today, keeping pace is a daily challenge. Hiring and retaining qualified educated professional is a challenge and risk.
Business Process Outsourcing , on and off-shore, allow to make better use of your resources, improve service, quality, productivity, performance and spend more time with your customers. AnCenergy resources include a range of business functions like General Accounting, Accounts Receivable, Accounts Payable, Billing, Customer Relations Management “CRM”, research, and technical service. These resource are qualified and subject matter expertise helps our customers to reduce the resource risk and also plan function efficiently. In case of higher volume of work, the teams can be easily ramped up. These resources can be made available via voice, online, and email.
Depending on the business requirements, our resources and infrastructure well suited for remote systems. Online remote systems allow AnCenergy clients to monitor the activities being performed by their resources. This gives clients complete control over data, processes, and security. Clients have full access from anywhere in the world.
Billing & Processing is a redundant time consuming process ideal for outsourcing. AnCenergy’s roots are in utility billing and customer relations management. The last ten year have been spent working within the utility billing industry. Our retail billing and customer service knowledge base come from the utility billing, medical industry, educational institutional accounting. We have a very good understanding of the billing process, data organizations, data relationships, and methodology.